Refund policy

• You must cancel or reschedule your appointment at least 48 hours before your scheduled start time.
• If you fail to cancel or reschedule at least 48 hours in advance, or if you do not show up for your appointment, your booking privileges will be restricted.
• Following a late cancellation or no-show, you will be required to pay the full price upfront for any future services before your booking can be confirmed.
• Late arrivals exceeding [e.g., 15 minutes] may result in a cancelled appointment and will be treated as a late cancellation.